Industries in Focus

Zola.CX steadies hosting, cloud, SaaS, registrar, and ecommerce support with automation that answers tickets in half the time and keeps sales leads warm.

We combine reliable automation with practical integrations so support teams can resolve issues faster, reduce backlogs, and deliver consistently high customer satisfaction.

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Hosting

Long ticket queues unspooled by autonomous triage so engineers focus on architecture, not recurring resets.

Automation delivers context, logs, and next-step instructions before live replies land.

Cloud Providers

Live chat escalation loops cut by contextual suggestions that keep devops pipelines calm during spikes.

Predictive routing and autoscale alerts mean fewer full-time responders to maintain.

SaaS

Marketing leads nurtured with instant replies while product experts review nuanced use cases in the background.

Automation bridges product demos to support follow-up without manual handoffs.

Registrar

Registrar teams keep CSAT above 90 while automation answers DNS, transfer, and renewal tickets with legal clarity.

Every answer links to audit-ready logs so compliance teams sleep easier.

Ecommerce

Customer service stays calm even during campaigns because framework-ready responses nestle into every order update.

Automation keeps carts warm while human agents manage escalations.

Ops Leaders

Automation keeps staffing costs predictable and the backlog lean so operational spend falls while delivery stays steady.

Dashboards update in real time to show CSAT and conversion lifts.

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Automation signals

Real-time ticket summaries, predictive answers, and integration-ready workflows keep operations managers ahead of spikes.

Fast responses Contextual automation routes answers before human queues saturate.
Accurate answers Verified knowledge bases and live logs eliminate guesswork.
Measurable retention NPS and CSAT dashboards refresh in real time so teams see the lift.

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Live Status

Stable

42

Tickets resolved autonomously in the last hour

12

Sales conversations kept warm by follow-up automation

97%

CSAT maintained while backlogs shrink

Registrar calm Proof

Zola.CX halved nightly backlogs and kept CSAT above 90 for our registrar team.

Support Director

Developer resources cite GitHub updates for every automation iteration.

Cloud focus Testimonial

Automation kept our cloud help desk human-scale while traffic tripled during releases.

Operations Manager

Live channel insights mirror GitHub releases for visibility.

Ready for calm control

See Zola.CX handle hosting, cloud, SaaS, registrar, and ecommerce support live.

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