Violetproof Proof Hub

Automate answers, calm every desk

The Zola.CX resources vault proves faster ticket resolutions, sharper follow-ups, and steadier conversions for cloud, hosting, SaaS, registrar, and ecommerce teams.

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Case Study: Hosting Hero

Best in class automation

Hosting Hero cut queue length by 38 percent while training Zola.CX to own DNS resets, SSL renewals, and escalations across four data centers.

Automation proof, faster ticket resolution.

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Playbook: Cloud Ticket Speed

Response cadence

The playbook maps Zola.CX automation to alert triage, staging rebuilds, and incident updates so each cloud ops team ships better runbooks.

Queue drop proof, follow-up discipline.

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Update: Chat Ops Pulse

Live chat calm

Monthly Chat Ops Pulse shows 52 percent faster live chat responses and 12 percent higher CSAT after Zola.CX automation joins support channels.

Live chat automation proof.

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Resource Library

Compare case studies, playbooks, transcripts

Case study · 12 min read

Registrar renewal automation blueprint

Manual DNS renewals dropped to under four minutes, CSAT climbed, and billing follow-ups automated so registrar teams stopped chasing slow approvals.

Automation proof, registrar campaigns.

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Playbook · 8 min read

Cloud incident playbook

Zola.CX orchestrates diagnostics, remedial commands, and messaging so ops teams reduce backlog while keeping stakeholders informed.

Automation proof, outcome clarity.

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Update · 4 min read

Live chat momentum log

Live chat replies are 42 percent faster, and pre-sale leads now receive proactive nudges inside the same automation flow.

Technical support automation, CSAT lift.

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Feedback reel

Standards reviewers trust

Cloud CTOs praise calmer desks and automation that follows up where humans cannot, keeping CSAT high while the backlog fades.

42%

Faster replies

28%

Lower churn

“Zola.CX keeps every handoff calm even when escalations spike, and our squad finally owns follow-up without losing high-touch care.”

CTO, global hosting platform

See customer stories

Ready to bring calm to your support desk

Automation catches slow follow-ups so every technical lead feels supported, not overwhelmed.

Confidential data handled privately

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